Make your own free website on Tripod.com

Our Policies

 

Shopping is fun with us! With our company, you can actually talk to a person. Maybe not right then, but a real live person will call you back.

* No postage charges to calculate and then wonder of you actually got ripped off. We share postage expense with our customers but have only this year added a handling charge of $3.00 onto your order. This pays for our gas to post-office, those expensive mailing boxes, labels, etc..

* We offer a return policy within ten days. ONLY clean resalable books may be returned. NO cracked spines and fingerprints will be accepted for cash refunds.

* Got a bad book? We replace all such copies. Many have ask us about this policy.. Well when we run 500 books, say it has 600 printed pages.. Quickly calculate how many pages we have to check. In short, we run and hope for the best and it is usually fine, but pages will skip in fast machines and "whoops!" a page missing. All you have to do is just call us or write us and its as good as done.

* You should allow at least two weeks to receive your order. We donít have employees! If we did you would have to help us pay for them, so just be patient. Besides that, if you were the dealer, would you put all your cash flow on the shelf and hope it sells soon? Nope!

* We will take your credit cards.. MASTERCARD and VISA. Maybe in the future we will add some others, but percentage rates on surcharges are now almost cost prohibitive for dealers. Your personal check or money order is always welcome. Shopping our web-site is safe and secure, but you may fax us your credit cards if you wish.

* Checks and Money Orders. Please make them payable to Two Trails Publishing. Our mailing address is: 1108 Appleton Ave., Independence, MO 64053.

RETURN